Return Policy


Return Policy

Customer Service: call toll-free 1.877.262.7727 Monday through Friday, 9am to 5pm EST or email Please allow up to 48 hours for a response to any messages left.

We hope that you are enjoying your purchase from us. If you should need to return a product, please do so at the location where it was purchased or call our customer service if purchased through our website. Gift Certificates are non-refundable.

We gladly accept returns on unopened items in their original condition, and on opened items that may have caused an allergic reaction or are clearly defective. Returned items can only be accepted within 10 days of the original purchase date. A copy of your receipt is required at the time of the return, and a store credit will be issued as the form of refund. Natural Body cannot accept returned items if more than 25% of the product has been used.

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