We want you to love everything you purchase at Natural Body Spa + Med Spa. If for any reason you are not completely satisfied, we’re happy to help make it right.
Return Policies
Product Returns
We accept returns of unopened or gently used products purchased in-store within 30 days of the original purchase date. Please bring your item back to the location where it was purchased, along with your original receipt or proof of purchase.
Returned products must be in like-new condition, free of excessive use or damage, and include all original packaging.
We understand that sometimes a product just isn’t the right fit. If you’ve tried a product and it didn’t meet your expectations, we may accept lightly used items for return.
Refunds
Approved returns will be refunded to the original form of payment. If you no longer have your receipt, or if the return does not qualify for a refund, we may offer store credit at the discretion of the spa manager.
Refunds are generally processed within 3-5 business days.
Non-Returnable Items
Please note that the following items are not eligible for return or refund:
- Gift Cards
- Final Sale or Clearance Items
- Items damaged due to misuse or neglect
Questions?
If you have any questions about our return policy, please call 404-609-0060 to speak to a Natural Body Spa + Med Spa staff member or visit us in-store at one of our 7 locations.