|
Reservations
Spa services are available by appointment on a daily basis. We recommend calling as far in advance as possible to ensure availability. A credit card or gift certificate is required to reserve all spa services. For parties of five or more a 20% managing & gratuity fee will be added to regular service price.
Gift Certificates
Gift certificates may be redeemed for services or retail products. Due to multiple locations, gift certificates must be presented at time of appointment & will not be replaced if lost or stolen. A gift certificate may not be purchased in conjunction with any special offer or discounts.
Guest Cancellation
We request the courtesy of a 24-hour cancellation notice for all spa services. Cancellations of less than 24-hours will be charged a 50% fee. Gift certificates will be reduced to half value. No shows will be charged 100% fee.
Spa Information
We suggest that you arrive 10 minutes before your appointment. If you are a first time client, a profile will be completed prior to your service
Late Arrivals
We regret that late arrivals will not receive an extension of scheduled service times & will be responsible for full service fees.
Jewelry
We suggest you arrange for your valuables prior to your visit with us.
Cell Phones & Pagers
Out of consideration for NB guests, please mute pagers. Cell phone use is not permitted in the spa. Our front desk staff will assist you if needed.
Children & Teens
12 years is the minimum age requirement for services. Children under 11 years are not permitted in service area or treatment rooms. Please arrange for childcare prior to visit.
Spa prices are subject to change and may vary by location.
We are unable to book appointments on line at this time. To make an appointment, please call the location of your choice directly.
|
