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I have never had a facial before and was curious as to what to expect?
A facial involves first, a thorough skin analysis by the esthetician. Depending on your skin type and any other factors particular to your skin, your facial will include cleansing, toning and hydration of the skin. All facials except the 30 minute facial will include steam and extractions.
Should I undress completely for a massage or should I leave some clothing on?
It is our goal to make sure that every client is completely comfortable while receiving services at our spa. You should undress to your level of comfort. The massage therapist will work within your comfort zone.
How do I know which treatments to select that are most appropriate for me?
Our guest services staff are well versed in all of our spa services and will be happy to help you decide which services will be best tailored for your particular goals and needs.
Do I have the option of selecting a male or female therapist?
All of our therapists are highly skilled and have gone through a rigorous selection process, we are happy to accommodate gender specific requests. Please make
your request at the time you schedule your spa appointment.
Is gratuity included in your service prices?
We do not include gratuity in our service prices however, standard practice reflects a 15-20% gratuity at your discretion.
If I am a new client to the spa, should I arrive early for my appointment?
If you are a new client to the spa, please arrive 15 minutes prior to your appointment time in order to complete a brief client profile sheet.
If I am not a new client but have not been to the spa for a period of time, do I need to fill out any updated information?
Yes, if you have been away from the spa for three months or greater or have a change in your health status, please complete a new client profile sheet so that we may best accommodate your needs.
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